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Why does CitySearch have a Star Rating when on the site it shows a % score?

Mathew Coghlan -

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CitySearch has its own ‘Overall’ % rating for a business, but individual reviews still have a five star rating. This isn’t displayed on the page but is hidden in the code of their pages.

ReviewFlow grabs this individual review rating for each review. We take the 'Star Rating' instead of the '%' to uniform the metrics for our customers so they can analyze the data more effectively.

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